Come join a winning team! The General Manager will be responsible for on-site client and facilities operations for both valet and shuttle services. The ideal candidate will have previous experience managing a DOT operation related to passenger endorsements. Previous parking and/or transportation industry experience preferred.
Our General Managers must have strong leadership skills, be innovative, comfortable working with technology, courteous, reliable, efficient, and professional.
Qualifications:
- Ability to perform daily management and administrative functions for multiple lines of business, including reading, analyzing and interpreting complex data.
- Strong working knowledge of budget management, accounting, and financial analysis.
- Excellent interpersonal, relationship, presentation, communication (both written and oral), managerial, and customer service skills.
- Problem solving and conflict resolution capabilities.
- Ability to work in a fast paced, stressful environment and possess the flexibility to adapt to a rapidly changing work environment.
- Ability to maintain a flexible schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours.
- Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and web-based applications.
- Ability to successfully complete Elite's pre-employment assessments.
Education and Experience Requirements:
- Minimum of 1 year experience in parking operations and parking facility maintenance preferred.
- Minimum of 2 years of DOT experience related to passenger endorsements and knowledge of DOT regulations.
- Bachelor's degree from an accredited university preferred.
- Minimum of 3 years' management experience preferred.
- Some business development experience preferred.
- Valid driver's license.
Responsibilities:
- Hire, manage, schedule, train, and direct the activities of on-site employees.
- Participate in formulating and administering operational policies, directing and coordinating all operational activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
- Review analyses of activities, costs, operations, and forecast data to determine operational progress toward stated goals and objectives.
- Oversee key projects, processes and performance reports, data, and analysis.
- Monitor and oversee the operation finances to ensure profitability.
- Maximize operation revenues through innovative revenue increasing processes.
- Manage the overall direction, coordination, and evaluation of staff in accordance with company policies.
- Provide leadership for employee relations through effective communication, coaching, training, development and performance management.
- Manage the company's contractual obligation to the client.
- Create and build client relationships while sponsoring interaction to obtain additional projects.
- Establish and maintain ongoing client relationships with various parties to anticipate and resolve potential problems.
- Uphold company standards to ensure physical appearance and operational appearance are being maintained.
- Pass corporate operational and financial audits.
- Ensure compliance with state and federal regulations.
Salary based on experience.
Job Type: Full-time
Required experience:
- management: 3 years
- DOT with passenger endorsement: 2 years