Come join a winning team! The General Manager will be responsible for on-site client and facilities operations for both valet and shuttle services. The ideal candidate will have previous experience managing a DOT operation related to passenger endorsements. Previous parking and/or transportation industry experience preferred.

Our General Managers must have strong leadership skills, be innovative, comfortable working with technology, courteous, reliable, efficient, and professional.

Qualifications:

• Ability to perform daily management and administrative functions for multiple lines of business, including reading, analyzing and interpreting complex data.
• Strong working knowledge of budget management, accounting, and financial analysis.
• Excellent interpersonal, relationship, presentation, communication (both written and oral), managerial, and customer service skills.
• Problem solving and conflict resolution capabilities.
• Ability to work in a fast paced, stressful environment and possess the flexibility to adapt to a rapidly changing work environment.
• Ability to maintain a flexible schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours.
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and web-based applications.
• Ability to successfully complete Elite's pre-employment assessments.

Education and Experience Requirements:

• Minimum of 1 year experience in parking operations and parking facility maintenance preferred.
• Minimum of 2 years of DOT experience related to passenger endorsements and knowledge of DOT regulations.
• Bachelor's degree from an accredited university preferred.
• Minimum of 3 years' management experience preferred.
• Some business development experience preferred.
• Valid driver's license.

Responsibilities:

• Hire, manage, schedule, train, and direct the activities of on-site employees.
• Participate in formulating and administering operational policies, directing and coordinating all operational activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
• Review analyses of activities, costs, operations, and forecast data to determine operational progress toward stated goals and objectives.
• Oversee key projects, processes and performance reports, data, and analysis.
• Monitor and oversee the operation finances to ensure profitability.
• Maximize operation revenues through innovative revenue increasing processes.
• Manage the overall direction, coordination, and evaluation of staff in accordance with company policies.
• Provide leadership for employee relations through effective communication, coaching, training, development and performance management.
• Manage the company's contractual obligation to the client.
• Create and build client relationships while sponsoring interaction to obtain additional projects.
• Establish and maintain ongoing client relationships with various parties to anticipate and resolve potential problems.
• Uphold company standards to ensure physical appearance and operational appearance are being maintained.
• Pass corporate operational and financial audits.
• Ensure compliance with state and federal regulations.

Salary based on experience.

Job Type: Full-time

Required experience:

• management: 3 years
• DOT with passenger endorsement: 2 years